Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, make a purchase, or contact us:

• Full name and email address or phone number (used for account creation)
• Payment information — processed securely by Razorpay, we never store your card details
• Purchase history and downloaded design files
• Messages you send us via the contact form

We also collect certain information automatically when you visit our website:

• IP address and browser type
• Pages visited and time spent on the site
• Device type (mobile, desktop, tablet)

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Process payments and deliver your purchased design files
• Send order confirmation and download links to your email
• Respond to your support queries and messages
• Improve our website, fix bugs, and add new features
• Prevent fraud and ensure platform security

3. Sharing of Information

We do not sell, rent, or trade your personal information to any third party. We share your data only in the following limited cases:

• Razorpay — to process payments securely. Razorpay has its own privacy policy.
• EmailJS — to send transactional emails like order confirmations.
• Legal requirement — if required by law, court order, or government authority.

4. Design Files & Downloads

All design files purchased on KDT are for your personal or commercial fabrication use only. You may not resell, redistribute, or share the files with others. Each purchase grants a single-user license to the buyer.

Download links are valid for 24 hours after purchase. If your link expires, contact us and we will assist you.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. Your password is stored in encrypted form and is never visible to us. All payment transactions go through Razorpay's secure, PCI-DSS compliant infrastructure.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Cookies

We use minimal cookies and browser local storage to keep you logged in and remember your session. We do not use tracking cookies or advertising cookies of any kind.

You can clear cookies at any time from your browser settings, but this will log you out of your account.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of incorrect or outdated information
• Request deletion of your account and associated data
• Withdraw consent at any time (this may affect your ability to use some features)

To exercise any of these rights, email us at sales@khandesigntech.com.

8. Children's Privacy

KDT is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has created an account, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of KDT after changes means you accept the updated policy.